About ThinkShift

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Why we exist

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The goal of education

Education should develop the whole person so they can participate meaningfully in society and work. When this happens, we see it in people's lives: they can find or create work, contribute to their communities, and build a sense of purpose and dignity. In the 21st century, this requires far more than passing exams — it demands the competencies to adapt, solve problems, collaborate, innovate, and keep learning throughout life.

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The reality

Across Africa, the reality is far from this ideal. We see it in persistent youth unemployment and underemployment, and in the growing number of young people who finish school but cannot translate their education into livelihood, opportunity, or upward mobility.

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Our diagnosis

This crisis is about a systemic breakdown in how education is implemented across four critical areas:

Policy

speaks the language of 21st-century skills and employability, but these intentions rarely reach the classroom.

Pedagogy

remains dominated by rote learning and examinations, without a shared competency standard for what learners should actually be able to do.

Technology

is mostly deployed as devices or content platforms that track activity, not real competence — and each tool uses its own definition of "skills," creating further fragmentation.

Measurement

still focuses on marks and pass rates, with no coherent way to measure, recognise, or compare 21st-century competencies across programmes or institutions.

The result is a system where policy, practice, technology, and measurement operate in silos — and young people's real capabilities remain invisible.

That is the gap ThinkShift exists to close.

Who we are

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ThinkShift is a systems-change organisation that builds a unified standard for 21st-century competencies, used consistently in policy, classroom practice, technology, and assessment, so every learner's capabilities can be developed and recognised across the system.

Who we serve

We serve the core stakeholders of formal education and their various partners impacting the education ecosystem.

Government

Development Partners

Philanthropy

Corporate

Our values

In our work, these are the principles that drive our decisions:

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Purposeful innovation

We design and adopt new ideas, tools, and models only when they solve real problems for learners, educators, and systems. Innovation is not for show; it is in service of meaningful change.

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Evidence-led impact

We make decisions based on evidence, not assumptions. We design for impact, measure what matters, and use data to improve practice and inform systems.

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Principled delivery

We commit to doing the work properly. Our programmes are grounded in sound pedagogy, aligned to curriculum and context, and delivered with consistency, care, and accountability.

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Integrity & transparency

We say what we mean and do what we say. We are honest about what is working, what is not, and what evidence we have — with partners, with communities, and with each other.

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Reliability

"You can count on us." Partners and learners can rely on us to show up, follow through, and hold the line on quality, even under pressure. We build trust by being dependable over time.

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Equity & inclusion

We work to expand who is seen, heard, and served by education systems. We intentionally design for inclusion and challenge patterns that exclude or marginalise learners and communities.

Our leadership

Busi Mkhumbuzi Pooe

Co-CEO: Internal

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Thami Pooe

Co-CEO: External

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